Unless otherwise agreed to in writing by Cruz Capital, by using the website and portals of Cruz Capital, you agree to the following Terms and Conditions of Use Policy without limitation or qualification. Please read these terms and conditions carefully before using Cruz Capital’s website or portals. If you do not agree with the Terms and Conditions of Use Policy, you are not granted permission to use Cruz Capital’s website and portals.
All references in this Terms and Conditions of Use Policy to “we,” “us,” or “our” shall refer to Cruz Capital and its subsidiaries. All references in this Terms and Conditions of Use Policy to “you” or “your” shall refer to the users of Cruz Capital’s website and portals.
D3. Types of Data and Collection Methods
A. Passively Tracked Data: During your use of this “Website” Cruz Capital (or its affiliates, subsidiaries or divisions), itself or through a third party vendor, passively collect technical and usage Data from you, the User, pertaining to your computer and/or Internet connection. Such Data may include the number and frequency of your visits to this “Website” information regarding websites accessed immediately before and after your visit to this “Website” your Internet browser type, your preferences on our “Website” and IP address. The technical and usage Data may be used by Cruz Capital (or its affiliates, subsidiaries or divisions) keep you informed about software compatibility issues and upgrades, to assist Cruz Capital´s web design team in maintaining and improving this ““Website”, and to enhance and/or personalize your visits to this “Website”.
D4. Actively Tracked Data
Cruz Capital (or its affiliates, subsidiaries or divisions) also collect and store Data, or engage a third party vendor to collect and store Data, voluntarily provided by you, the User, while visiting this “Website”. User-provided Data may include client login data, contact information, information related to the business you represent, information related to the financial information services you have requested, or information provided while seeking employment at Cruz Capital, (or its affiliates, subsidiaries or divisions) including but not limited to your resume or other personal information. In each such instance, you will know what data we collect through the “Website”, because you actively submit it to us.
Unless you also actively submit personal information, such as your name or address, passively tracked Data does not typically allow us to identify you personally. To the extent permitted by applicable law, we reserve the right to combine passively tracked Data with personal Data that you actively submit.
D6. Accessing and updating your personal information
A. Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes.
B. When updating your personal information, we may ask you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
C. Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction.
Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
In connection with promotions or other projects, we may ask you specifically whether you have objections against a certain kind of Data use or sharing. If you opt-out under such circumstances, we will respect your decision.
A. Transmissions over the Internet are never 100% secure or error-free. However, with respect to our internal security procedures, Cruz Capital takes reasonable steps to maintain physical, electronic, and procedural safeguards in order to protect your personal Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Cruz Capital also requires third party companies that we hire and to whom we disclose data to keep such information confidential and to use it only to perform the services for which we hire them and only under our instructions. It is your responsibility to safeguard any password and User ID you use to access the “Website” and to notify us at accounts ‘at’ cruz.capital or contact your account manager if you ever suspect that this password or User ID has been compromised.
B. We work hard to protect Cruz Capital and our clients from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We encrypt many of our services using SSL. [Opus Login]
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
D11. Collection Purposes and Use of Data
We generally collect Data for purposes of administering, protecting and improving our “Website” and our systems, to better understand the preferences of our “Website” visitors, to identify server problems, to compile aggregated statistics about Website usage, to help personalize your experience of our “Website” and to respond to your particular requests or submissions, e.g., an application for employment that you submit. When an individual representative of a Cruz Capital client or potential client submits Data in connection with the use of Cruz Capital products or services, we collect and process the Data as a data processing agent. In other words, we collect and process the Data only for the client's benefit, and for the purpose(s) for which you originally sent us the Data (e.g., to provide the services or products you requested).
D12. Disclosures of Personal Information
A. Cruz Capital (or its affiliates, subsidiaries or divisions) not sell or rent your personal and/or proprietary Data to anyone.
B. We may share your Data as required by law or in the interest of protecting or exercising our or others' legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings.
C. We may share or transfer your Data in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Also, we reserve the right to fully use and disclose any Data collected via the “Website” that is not in personally identifiable form.
If personal Data you have submitted through the “Website” is no longer accurate, current, or complete, and you wish to update it, please send an e-mail to accounts ‘at’ cruz.capital.
Upon appropriate request we will usually be glad to update or amend your information, but we reserve the right to use Data previously obtained to verify your identity or take other actions that we believe are appropriate.
D14. Compliance and cooperation with regulatory authorities